Overview
Like every cloud provider, we work with carefully selected third parties that help us deliver the Services, such as data center, connectivity, payment, communications and support providers. Every subprocessor is bound by written agreements with confidentiality, security and data protection obligations no less protective than our Data Processing Addendum.
Requesting the list
Our current subprocessor list, including each subprocessor’s function and location, is available to customers under NDA on request. Contact us through the contact page with the topic “Legal” and we will provide it promptly.
Change notifications
Customers who have requested the list can subscribe to notifications of new subprocessors. We provide advance notice of additions and an opportunity to object on reasonable data protection grounds, as described in the DPA.
How we select subprocessors
- Security and privacy due diligence before engagement
- Contractual data protection commitments and transfer safeguards
- Ongoing review of security posture and performance
- Data minimization: subprocessors receive only the data they need